At KidGuidance.com, we strive to provide valuable resources for parents seeking guidance on baby sleep. We understand that sometimes a product may not meet your expectations. Therefore, we have established the following refund policy:
Eligibility for Refunds:
- Our refund policy applies only to the eBook purchased from KidGuidance.com.
- Refund requests must be made within 30 days of the purchase date.
- To be eligible for a refund, you must provide proof of purchase (receipt or order confirmation).
How to Request a Refund:
- Please send an email to our support team at mail@kidguidance.com with the subject line “Refund Request.”
- Include your order details and reason for the refund request in the email.
Processing Refunds:
- Once we receive your refund request, we will review it and respond within 3-5 business days.
- If your refund is approved, the amount will be credited back to your original payment method within 7-10 business days.
Non-Refundable Situations:
- Refunds will not be issued for products purchased through unauthorized resellers.
- If the eBook has been shared or distributed in any way, the refund request may be denied.
Changes to This Policy:
- KidGuidance.com reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be reflected on this page.
For any questions or concerns regarding our refund policy, please feel free to contact us at mail@kidguidance.com.